Specialty Heating and Cooling - HVAC Service and Repair
Specialty Heating & Cooling is committed to bringing you the very best! SHC has a great Service Team to keep your equipment operating at peak performance. Routine HVAC service and maintenance will also extend the life of your equipment.As referenced in an Energy Star A Guide to Energy-Efficient Cooling and Heating, you should "Maintain your equipment to prevent future problems and unwanted costs." Keep your cooling and heating systems at peak performance by having Specialty Heating do annual pre-season check-ups.
Now is the perfect time to take advantage of our SEASONAL SPECIAL. Right now you can save $25 on a spring air conditioning tuneup and furnace safety inspection (regularly $179.95, now only $154.95). Did you know that this service can not only save money on your energy bills, but save your life as well? It's true: Our technicians can detect such problems as a cracked heat exchanger which could be leaking carbon monoxide into your home. BE SAFE AND ACT NOW. Offer good through May 31st, 2012 (does not apply to Energy Savings Agreements). Click here to take advantage of our Furnace Safety Inspection and Tuneup SEASONAL SPECIAL
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Please review the Gas Furnace and Air Conditioning checklists below before scheduling a service call. You may be able to save yourself the cost of a service call. If after going through these checklist items, your furnace and heating system, air conditioner or heat pump are still not operating, then call (503)620-5643 to schedule a service call or you can email the service department by clicking here.
GAS FURNACE SERVICE CALL PRE-SCHEDULING CHECK LIST
- 1. Is your thermostat in the “heat” position (and not still in cooling mode)?
- 2. Is the temperature set above (or higher than) the indoor temperature showing on the thermostat?
- 3. Is there power to the furnace? Try turning the fan to “ON” using the fan switch on the thermostat to test for power to furnace. Have the circuit breakers been checked at the electrical panel? Is the SSU switch (looks like a light switch on a gray box) at the furnace in the “ON” position?
- 4. Has the furnace filter been replaced recently? All 1” thick furnace filters should be replaced monthly. 2” thick or high capacity filters can most likely be changed every other month or once a quarter (depending on your lifestyle). If the system is running but you have not changed your filter, the filter needs to be replaced before we schedule to come out.
- 5. Check all return air grilles to make sure they are not blocked by furniture? (The Return Air Grills are normally located on your walls or floors. They are wide and flat.) Check all supply registers to make sure they are open, not blocked, and blowing air.
- 6. If the furnace is NEW and while running, there is a small amount of light smoke coming out of the ductwork when it is first turned on remember that this is normal. The first few times the furnace is “fired” this may occur due to the furnace heat exchanger being coated with oil at the factory to prevent corrosion when shipping.
- 7. CONDENSATE PUMP: (Basement/Attic/Crawl/Garage). There is a safety switch on the condensate pump that will shut off the compressor to the outdoor unit if there is a problem with the pump or if the condensate and drain are full. Here are things to check: (a) Is the condensate pump plugged in? (b) Is it full of water (there should be an inspection hole that you can look into)? (c) Is the drain tube full? If the condensate pump is plugged in and the pump or tube is full of water – we need to send out a Technician.
- 8. PVC/FLUES OR INTAKES: Check to make sure these are clear – not blocked or covered up.
- 9. Remember – if the problem is caused by a maintenance related item (i.e., air filter clogged, SSU being turned off, breakers tripped, return air grilles blocked, supply air registers closed, etc.) the service call will be C.O.D.
- 10. IF YOUR FURNACE IS STILL NOT WORKING – PLEASE CALL OUR OFFICE, (866) 521-1680 and we will be glad to set up a Service Call for you.
AIR CONDITIONING SERVICE CALLS PRE-SCHEDULING CHECK LIST
- 1. THERMOSTATS: Is your thermostat in the “cool” position – if so most thermostats will indicate a ‘snowflake’ icon on the display (and not still in heating mode)? Is the thermostat set below the “programmed” set point? If your thermostat is set for COOL does the fan come on at the furnace?
- 2. Check your filters. Are they clean or clogged? All 1” thick furnace filters should be replaced monthly. 2” thick or high capacity filters can most likely be changed every other month or once a quarter (depending on your lifestyle). If the system is running but you have not changed your filter, the filter needs to be replaced before we schedule to come out. The cells of an Electronic Air Cleaner (other than the Carrier Infinity Air Purifier) can be taken out and washed with very mild soapy water – rinsed and left out to dry (usually overnight) and then replaced in the unit.
- 3. Check Breakers in your panel. If ‘OFF’ flip the breaker – this should turn your AC back on.
- 4. CONDENSATE PUMP: (Basement/Attic/Crawl/Garage). There is a safety switch on the condensate pump that will shut off the compressor to the outdoor unit if there is a problem with the pump or if the condensate and drain are full. Here are things to check: (a) Is the condensate pump plugged in? (b) Is it full of water (there should be an inspection hole that you can look into)? (c) Is the drain tube full? If the condensate pump is plugged in and the pump or tube is full of water – we need to send out a Technician.
