13 ways you can rate your heating and cooling company

When you are shopping around for a new heating and cooling company, you will find that there are a lot of different options out there to choose from. It is important to do your research, get a few different quotes, and make sure you ask all the questions you need in order to make an informed decision. But, where should you start? What are some of the basics that you should take into consideration? Here, we have outlined 13 questions you should ask potential heating and cooling companies.

  • How long has the company been in business?
  • Does the company have HVAC specific software that allows for detailed home analyses?
  • Does the company take time to ask you questions regarding your whole home comfort and design choices based on your answers?
  • Does the company have a ‘no lemons guarantee’ that ensures that new, faulty equipment can be replaced at no charge?
  • Does the company have NATE (North American Trade Excellence) certified technicians?
  • Does the company perform a call after the system is installed to ensure happiness and see if all is working well?
  • Does the company send its installers, technicians, and home solutions advisors to regular training and education?
  • Does the company track customer feedback and have an interest in hearing about customer satisfaction?
  • Does the company have ‘trust certified’ employees that are put through drug, criminal and background testing?
  • Does the company offer more than just furnaces and air conditioners?
  • Does the company have technical training meetings on a regular basis?
  • Does the company send out regular educational newsletters?

Once you review these questions, take them into the meetings you have with potential heating and cooling companies. We confidently answer “yes” to all of these questions and have been serving residential and commercial customers for the last 33 years in the Portland Metro area. Our positive reputation is something we are very proud of and we have the online reviews to prove our commitment to quality customer service. We are happy to answer any questions you have and will work with you to provide a whole home comfort solution that considers your home’s layout as well as your budget.

Contact us today to get your heating and cooling project started. We look forward to serving you and adding you to our list of already loyal customers. 

Reasons Why Your Commercial Heating System Should Be Serviced This Winter

Christmas is right around the corner and before you know it, we will be heading into a new year. Now is the perfect time to get your commercial  heating system serviced. Here are some reasons why.

 #1: Servicing will reduce your chances of a breakdown.
Pacific Northwest winters are cold, rainy, windy, and sometimes icy. Your commercial building will need to stay warm, no matter what the weather is doing outside. An  annual maintenance appointment can save you the hassle of a system breakdown and the unexpected cost of having to repair or replace the system right when you need it most.

 #2: Maintenance will reduce the chance of putting your commercial building and employees in danger.
Heating systems keep you and your employees warm during the cold days of winter, but if it is not properly taken care of, there may be leaks that are allowing harmful gas or burning fuel into the air. This means that you and your employees, and possibly even your customers, are exposed to toxic chemicals. In addition, if there are broken wires or other damaged parts on your furnace system, this could be a fire hazard which could cause damage if it were to ignite. Regular maintenance with our team of technicians at Specialty Heating& Cooling means we will spot these things before they become an issue.

 If you aren’t sure how old the heating system is inside your commercial building, it might be coming to the end of its life. Heating systems will generally last 10 to 15 years if they are maintained well. If you have noticed that you are repairing the system a lot, then it may be time to stop wasting money on repairs and invest it into a new system that is energy efficient and reliable.

 Specialty Heating & Cooling has been serving commercial customers for more than three decades. Your commercial building, your employees, and your customers deserve the highest quality of indoor comfort, no matter what the season is. Make the choice to invest in a system that will work efficiently for years to come. Contact us today for information on what commercial heating system could be right for you.