You’ve put in a long day at work, it’s windy and rainy outside, and you just got home from work. All you want to do is kick back and relax. But, as you step in the door, you’re hit with cold, stagnant air. You remember setting your thermostat at a comfortable 72 degrees before you left this morning for work, so what happened? After some inspection, you realize that your HVAC system has malfunctioned and it’s unusable.
So what should you do?
Should you grab the phone book and pick a random company to call for repair? Get on social media and ask your friends who their favorite heating and cooling company is? Start reading reviews online? No doubt, you’ll be overwhelmed with lots of local companies that will offer to come out and fix it, but you don’t have a hefty budget for repairs like this and unexpected repairs can be stressful on the pocketbook.
How do you know which contractor to choose?
When you’re stuck with no heat and you just need your system fixed so you can be comfortable again, it’s easy to get locked into making a decision that is based on cost or convenience. Oftentimes, the idea of saving money is one of the biggest factors in choosing a company and company credibility comes second. In the HVAC industry, there are often many advertisements and bait tactics out there that you’ll see see that might initially seem appealing. But in all reality, once you read the fine print, they aren’t great at all. Some of these come with hidden fees or stipulations that you won’t want down the road.
We recommend that you read through customer ratings on places like Google, Yelp, and Angie’s List. Scroll through the whole feedback history – not just the most recent ones – and look for what people are saying. Keep in mind that there will always be some negative reviews, because no company can please everyone perfectly, but if you are seeing those very consistently, that should be a big red flag.
Why choose Specialty Heating & Cooling?
Our reviews speak for themselves! We are committed to each customer to provide honest repair and service with each call. We’re up front with you and won’t try to trap you into buying something that you don’t need. Our team is quick to respond and you won’t be left in the cold for long. Our team of professionals, from office workers to installation specialists, are dedicated to providing a memorable customer service experience that will leave you happy! Unmatched customer service is important to us, just like our honest advice. Not to mention, we service areas throughout the Portland metro area including customers in Tigard, Portland, Beaverton, Lake Oswego, West Linn, Hillsboro, and Tualatin!
We also understand that price is important! Because of that, we offer regular specials! Right now through November 15, some customers may be eligible for Carrier Cool Cash, which offers up to $1,500 off on select HVAC systems. There are also tax credits and energy trust incentives still available through the end of the year. We also offer a $100 discount for those that sign up for Aeroseal duct sealing technology in their homes. There are several great specials happening now! See our specials page for all of the details.
There are a lot of great companies out there and not every one of them is out to rip off prospective customers. However, it’s important and necessary to do your research right off the bat and listen to what your gut instinct says. It could save you thousands of dollars in the long run!