Customer Testimonials – We Have A Passion For Customer Satisfaction 100% Guaranteed!
For over 33 years, it has been our pleasure to go above and beyond to create the ultimate customer service experience. We understand it can be intimidating to have ‘strangers’ in your home, however our philosophy is to treat your home better than our own. We have a ‘cleaner than you left it’ policy for all our installers and technicians just to make sure you are completely satisfied with our family at Specialty Heating & Cooling. Below are just a few of the great testimonials our customers have shared with us and we are very proud to share them with you.
Customer Lobby Reviews
Timely, kind and professional, as always.
A company we’ve trusted for almost 20 years, three different homes..
They called ahead of time several days out and again about 30 minutes before they arrived. Their work was neat and clean and even caught a few mistakes made from other visits by different installers.
Professional and cheerful
They installed a new furnace years ago for me when mine went out. There was solid ice almost to the curve. It had been 8 degrees out and I was home alone with a 105.8 temp. They were the only company willing and able to come. Since then they have done a professional job maintaining it for me.
Great team to work with
Had them inspect, quote, and install heat pump in 10 days!! They explained the rebates/credits and even did the paperwork. I would highly recommend.
Amazing service! Ryan was awesome at planning out a tricky installation. It was an all day job, and the guys were so nice and polite, even when working outside in the rain 🙂 We’re beyond satisfied with our new heating system, and very appreciative of the time and effort that everyone put into the work 🙂
Specialty Heating and Cooling-5 Star all the way
I have used Specialty Heating and Cooling several times in the last few years for both purchase and maintenance, and they get an A+ in all aspects of the process.
Done efficiently, effectively and professionally
Casey, Austin and Josh arrived on time. They set up their equipment and did the job with minimal bother to us. They were polite and professional. Next time we have this done we would be glad if they were the ones to do it.
Easy installation. Everyone arrived on time and they were done by 4:30 that afternoon. Furnace works great.
“They are a cut above their competition”
Our experience with Specialty was ALL good. From the start, Nic was very informative, responsive and followed up along the way to make sure our expectations were met. As a comparison, three other firms who provided quotes never followed up with us and a couple didn’t respond to questions I asked them via email. Specialty’s installers were very clean and professional. Highly recommend Specialty – they are a cut above their competition.
“We were very impressed”
We could not be more pleased with Specialty Heating and Cooling. Every company employee with whom we interacted was efficient and courteous, whether it was answering our questions or installing the system. The sales rep was knowledgeable about the system options and helped us to make the smartest choices. We were kept informed of the installers’ schedule by phone and email, and all the work was done so carefully by very pleasant technicians. All the work areas were kept very clean and all the packaging was removed.
We were very impressed by every employee’s (at least 4) enthusiasm for the company, both their employers and their co-workers.
We will warmly recommend Specialty Heating and Cooling to anyone who solicits an opinion.